# Best Remote Monitoring and Management (RMM) Software > The best RMM software overall is NinjaOne, followed by Atera and ConnectWise Automate, with Datto RMM strong for security-led MSPs and Level.io as the emerging challenger. - URL: https://topelevens.com/remote-monitoring-management - Last verified: 2026-07-05 - Methodology: https://topelevens.com/methodology - JSON: https://topelevens.com/api/lists/remote-monitoring-management · CSV: https://topelevens.com/api/lists/remote-monitoring-management/csv ## Ranking ### #1 NinjaOne · 9.3/9.4 - Best for: MSPs and internal IT teams that want the fastest-to-learn console with reliable patching and clean third-party integrations. - Austin, United States · founded 2013 · $$ (quote-only per-device; commonly ~$3 to $4 per endpoint/mo) - NinjaOne wins on the metric MSPs feel daily: a technician ships useful automations within hours because the console is the cleanest in the category, and OS plus third-party patching runs reliably without constant babysitting. - Pro: Consistently tops third-party review sites for support responsiveness and time-to-value versus the legacy suites. - Con: Pricing is quote-only with no public list, so small shops cannot self-serve a number before a sales call. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #2 Atera · 8.9/9.4 - Best for: Small MSPs and lean IT teams where a few technicians manage large endpoint counts under flat per-technician pricing. - Tel Aviv, Israel · founded 2011 · $$ (per-technician; from ~$149/technician/mo, unlimited devices) - Atera's per-technician model with unlimited devices is the cheapest path for a 3-person shop managing 2,000 endpoints, and it bundles RMM, PSA, and remote access into one published price with no per-device meter. - Pro: One flat published price covering RMM, ticketing, and remote access removes the per-device budgeting anxiety. - Con: The economics invert once you add many technicians, and its scripting depth trails the legacy automation engines. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #3 ConnectWise Automate · 8.8/9.4 - Best for: Established MSPs that want the deepest scripting engine and run the ConnectWise PSA and stack end to end. - Tampa, United States · founded 1982 · $$$ (quote-only; per-device with annual commitment) - Automate has the most powerful scripting and monitor engine on the list, so mature MSPs automate almost anything, and its native tie to ConnectWise PSA makes it the default when you standardize on that ecosystem. - Pro: The scripting depth and community script library let large MSPs automate edge cases lighter tools cannot touch. - Con: The console is dated and steep, and it typically needs a dedicated administrator to run well. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #4 Datto RMM · 8.7/9.4 - Best for: Security-led MSPs that want cloud RMM with built-in ransomware detection and tight ties to Datto backup. - Norwalk, United States · founded 2007 · $$$ (quote-only; per-device, Kaseya-owned) - Datto RMM ships ransomware detection at the agent level and pairs natively with Datto backup and Autotask PSA, making it the coherent pick for MSPs building a security-first stack under one Kaseya vendor. - Pro: Native ransomware detection and one-click isolation give MSPs a security signal most RMMs leave to a separate tool. - Con: Kaseya ownership brings contract and support friction that shows up in review sites and renewal negotiations. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #5 Kaseya VSA · 8.5/9.4 - Best for: MSPs standardizing on the broad Kaseya IT Complete suite who want RMM inside one billing relationship. - Miami, United States · founded 2000 · $$$ (quote-only; per-endpoint, annual) - VSA anchors the sprawling Kaseya IT Complete suite with deep automation and network monitoring, so MSPs already buying Kaseya products get one vendor across RMM, PSA, documentation, and backup. - Pro: Strong network device and SNMP monitoring alongside endpoint management in a single agent. - Con: Reputation still carries the 2021 supply-chain incident, and buyers cite aggressive contract terms. - Risk signals (low, checked 2026-07-05): Historical 2021 VSA supply-chain ransomware incident is patched and years past; noted for buyer awareness, not an active signal. - [undefined] undefined (undefined: undefined) ### #6 N-able N-central · 8.5/9.4 - Best for: Larger MSPs managing complex, multi-site networks that need granular monitoring and role-based control. - Wakefield, United States · founded 2000 · $$$ (quote-only; per-device) - N-central is built for scale, with deep network monitoring, granular role-based access, and automation policies that hold up across thousands of devices and many technicians on one instance. - Pro: Granular permissions and multi-site views suit MSPs with layered technician tiers and strict access needs. - Con: Heavier to deploy and administer than modern cloud RMMs; overkill for a small shop. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #7 Syncro · 8.4/9.4 - Best for: Small MSPs that want RMM and PSA combined in one tool at flat per-technician pricing. - Fremont, United States · founded 2017 · $$ (per-technician; from ~$139/technician/mo, unlimited devices) - Syncro bundles RMM, PSA ticketing, and invoicing into one flat per-technician price, so a small MSP runs the whole operation from a single tool without wiring two vendors together. - Pro: Built-in invoicing and payment processing let a solo MSP bill clients without a separate PSA. - Con: Feature depth and network-device monitoring trail the enterprise RMMs. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #8 Action1 · 8.2/9.4 - Best for: Teams whose priority is cloud-native patch management and vulnerability remediation, free for the first endpoints. - Houston, United States · founded 2018 · $ (free for first 200 endpoints; then per-endpoint) - Action1 leads on the single job it does best, autonomous patching, closing OS and third-party vulnerabilities from a cloud console with no on-prem server, and it is genuinely free for the first 200 endpoints. - Pro: Real-time patch and vulnerability visibility with a published free tier lets teams prove value before paying. - Con: It is patch-centric, so broad monitoring, scripting, and remote-access depth lag full RMM suites. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #9 Pulseway · 8/9.4 - Best for: IT teams and MSPs that want strong mobile-first monitoring and remote control from a phone. - Charlotte, United States · founded 2011 · $$ (per-device or per-technician; from ~$27/mo entry) - Pulseway is the pick for teams that manage on the move: its mobile app delivers full monitoring alerts and remote command execution from a phone, a genuine strength few RMMs match. - Pro: The mobile experience lets a technician remediate an alert from anywhere without opening a laptop. - Con: Automation and integration ecosystems are narrower than the top-tier suites. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #10 Auvik · 7.9/9.4 - Best for: MSPs and IT teams that want network-focused monitoring and automated topology mapping alongside their endpoint RMM. - Waterloo, Canada · founded 2011 · $$ (quote-only; per-network-device) - Auvik owns the network layer most RMMs treat as an afterthought, auto-discovering switches, routers, and firewalls and drawing live topology maps, so it complements rather than replaces an endpoint RMM. - Pro: Live, auto-updating network maps cut troubleshooting time for MSPs managing many client sites. - Con: It is network monitoring, not full endpoint RMM, so most teams run it beside another tool. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ### #11 [WILDCARD] Level.io · 7.5/9.4 - Best for: Modern MSPs that want a fast, lightweight, browser-based RMM with agentless-feeling remote access and scripting. - Wilmington, United States · founded 2021 · $$ (per-device; from ~$2/device/mo, transparent pricing) - Level.io is the contrarian bet: a 2021 startup rebuilding RMM around a fast web console, cross-platform agents, and browser-based remote control, published transparent per-device pricing that the incumbents refuse to show. - Pro: Snappy, modern interface and honest published pricing make it the anti-legacy option MSPs quietly root for. - Con: Young product with a thinner integration ecosystem and smaller track record than the established suites. - Risk signals (none, checked 2026-07-05): No material public risk signals as of 2026-07-05. ## FAQ **What is the difference between RMM and MDM?** RMM manages and monitors traditional endpoints and servers (Windows, macOS, Linux) with deep scripting and patching; MDM (mobile device management) governs phones and tablets through OS enrollment profiles. Some tools like NinjaOne now do both, but heavy mobile fleets still favor a dedicated MDM. **How much does RMM software cost?** Per-device RMM typically runs 1 to 4 USD per endpoint per month; per-technician plans like Atera start around 149 USD per technician per month. Bundled MSP suites cost more once PSA, documentation, and security add-ons are included, and most vendors require an annual commitment. **Can RMM replace antivirus and EDR?** No. RMM deploys and monitors security tools but is not itself an antivirus or EDR engine. Best practice is to run a dedicated EDR (or the RMM's integrated security add-on) and use the RMM to enforce, patch, and report on it across the fleet. **Is RMM only for MSPs?** No. Internal IT departments use RMM to patch, monitor, and remotely support corporate endpoints from one console. The core features overlap with MSP use; the difference is that MSPs weight multi-tenancy and per-client billing while internal teams do not need them.