{"_meta":{"schema":"top11-list-v1","self":"https://topelevens.com/api/lists/telehealth-platforms","human_page":"https://topelevens.com/telehealth-platforms","markdown":"https://topelevens.com/api/lists/telehealth-platforms/md","csv":"https://topelevens.com/api/lists/telehealth-platforms/csv","recommend":"https://topelevens.com/api/lists/telehealth-platforms/recommend?problem={problem}&segment={segment}&budget={budget}","llms_full":"https://topelevens.com/llms-full.txt","openapi":"https://topelevens.com/openapi.json","mcp":"https://topelevens.com/mcp","license":"https://creativecommons.org/licenses/by/4.0/","generated_at":"2026-06-11T14:34:38.395Z"},"slug":"telehealth-platforms","title":"The 11 Best Telehealth Platforms","subtitle":"A ranked list of the top telehealth solutions for healthcare providers, focusing on EHR integration, patient experience, and HIPAA compliance.","vertical":"Healthcare · Telehealth","audience":"Healthcare providers running virtual visits","editor":{"name":"Top 11 Editorial","credential":"Autonomous AI ranking engine — methodology v1.0 weights public","url":"https://topelevens.com/methodology","conflict_disclosure":"None. The editor of Top 11 is not a candidate on this list."},"published":"2026-05-31","last_verified":"2026-05-31","next_review":"2026-08-29","methodology_version":"v1.0","independence":{"paid_placement":false,"affiliate_links":false,"sponsored_entries":false,"statement":"Top 11 takes no payment from any provider on this list. Scores are computed from a public weighted rubric; methodology weights were locked before entry research began."},"editor_disclosure":null,"freshness":{"cadence":"quarterly","statement":"Re-scored every 90 days."},"category":"Healthcare Software","subsector":"Telemedicine","changelog":[{"date":"2026-05-31","text":"Initial publication. Methodology v1.0 weights HIPAA Compliance (25%), EHR Integration (25%), Patient Experience (20%), Provider Features (15%), Pricing (10%), and Support (5%)."}],"answer_capsule":"The best telehealth platform for most providers is Doxy.me for its simplicity and free tier, followed closely by Teladoc Health for enterprise scale and Amwell for its comprehensive service offerings.","methodology":{"version":"v1.0","updated":"2026-05-31","candidate_pool":25,"review_cadence":"quarterly","score_cap":9.4,"criteria":[{"name":"HIPAA_Compliance_and_Security","key":"compliance_security","weight":25,"description":"Strength of security protocols, HIPAA/HITECH compliance, BAA availability, and data encryption standards."},{"name":"EHR_Integration_and_Workflow","key":"ehr_integration","weight":25,"description":"Depth and breadth of integrations with major Electronic Health Record systems and seamless fit into clinical workflows."},{"name":"Patient_Experience_and_Accessibility","key":"patient_experience","weight":20,"description":"Ease of use for patients, no-download options, multi-language support, and reliability of the connection."},{"name":"Provider_Features_and_Usability","key":"provider_features","weight":15,"description":"Quality of the clinician interface, including features like virtual waiting rooms, charting, e-prescribing, and billing tools."},{"name":"Pricing_and_Scalability","key":"pricing_scalability","weight":10,"description":"Transparency, value for money, availability of a free or low-cost tier, and ability to scale with a growing practice."},{"name":"Support_and_Implementation","key":"support_implementation","weight":5,"description":"Quality of customer support, availability of training resources, and ease of initial setup and onboarding."}]},"segment_tags":["Solo Practitioners","Small Clinics","Hospital Systems","Behavioral Health","Specialty Care"],"problem_tags":["Virtual Visits","Patient Engagement","No-Show Reduction","EHR Workflow","HIPAA Compliance"],"query_intents":["best telehealth software","HIPAA compliant video conferencing","telemedicine platform for private practice","doxy.me alternatives","telehealth EHR integration"],"match_index":{"1":{"solves":["Quick setup for virtual visits","Cost-effective telehealth for solo practitioners"],"personas":["Solo practitioners","Small clinics"]},"2":{"solves":["Enterprise-wide telehealth deployment","Complex clinical service line integration"],"personas":["Large hospital systems","Health insurance plans"]},"4":{"solves":["All-in-one practice management","Integrated billing and telehealth for therapists"],"personas":["Therapists","Behavioral health specialists"]}},"stats":{"candidate_pool":25,"ranked":11,"average_score":8.25,"spread_top_to_bottom":2.1},"guide":[{"q":"Assess Your Workflow Needs First","a":"Before choosing a platform, map out your ideal virtual visit workflow. Do you need deep EHR integration for charting, or a simple, standalone video tool? This decision will narrow your options significantly."},{"q":"Prioritize the Patient Experience","a":"The best platform is useless if patients can't easily use it. Look for browser-based solutions that don't require app downloads, and test the interface from a patient's perspective."},{"q":"Verify HIPAA Compliance","a":"Never assume a video tool is compliant. Insist on a signed Business Associate Agreement (BAA) from the provider. This is a non-negotiable legal requirement for handling Protected Health Information (PHI)."}],"how_to_choose":["Determine if you need a standalone platform or one integrated with your existing EHR/practice management software.","Evaluate the total cost of ownership, including per-provider fees, per-visit charges, and implementation costs.","Request a demo and run a trial with both clinical staff and a test patient to assess usability for all parties.","Check for features specific to your specialty, such as group therapy rooms for behavioral health or device streaming for cardiology."],"faqs":[{"q":"What is the difference between telehealth and telemedicine?","a":"Telemedicine specifically refers to remote clinical services, while telehealth is a broader term that includes non-clinical services like provider training, administrative meetings, and continuing medical education, in addition to clinical services."},{"q":"How much does a telehealth platform typically cost?","a":"Costs vary widely. Some platforms like Doxy.me offer a free, basic tier. Paid plans for solo practitioners typically range from $30 to $100 per provider per month. Enterprise solutions for hospitals can cost thousands per month, often with implementation fees."},{"q":"Is Zoom or Google Meet sufficient for telehealth?","a":"Special healthcare-specific versions of these platforms (Zoom for Healthcare, Google Workspace with a BAA) can be HIPAA-compliant for basic video calls. However, they lack the integrated clinical workflows, EHR connections, and patient management features of dedicated telehealth platforms."},{"q":"What are the key features to look for in a telehealth platform?","a":"Key features include HIPAA compliance with a BAA, a virtual waiting room, EHR integration, e-prescribing, secure messaging, and an easy-to-use interface for both patients and providers."}],"honest_disclosures":["This list focuses on platforms for providers to connect with their own patients; it does not cover direct-to-consumer services where patients find a new provider through the platform.","Most candidates are US-based, and while many can be used internationally, the feature sets (especially EHR integrations and e-prescribing) are optimized for the US healthcare market.","Pricing for enterprise-level platforms is often opaque and requires a custom quote, so listed price ranges are estimates."],"glossary":{"term":"EHR Integration","definition":"The ability of a telehealth platform to connect and share data with a practice's Electronic Health Record (EHR) system. This can range from simple demographic data sync to deep integration where visit notes and billing information are automatically filed in the patient's chart.","synonyms":["EMR Integration","Practice Management Integration"],"faq":[]},"entries":[{"rank":1,"name":"Doxy.me","url":"https://doxy.me","founded":2014,"hq":"Rochester, USA","team_size_band":"51-200","best_for":"Solo practitioners and small clinics needing a simple, secure, and free or low-cost solution for video visits without complex integrations.","best_for_short":"Simple, free, secure video visits","pricing_band":"$ ($0 to $50/mo)","score_out_of_94":9.3,"score_breakdown":{"compliance_security":9.2,"ehr_integration":7.5,"patient_experience":9.8,"provider_features":9,"pricing_scalability":9.9,"support_implementation":9.5},"verdict":"Doxy.me ranks first for its unparalleled simplicity and robust free tier, making secure, browser-based telehealth accessible to any practice, regardless of size or budget.","verdict_short":"The top pick for its unmatched simplicity, security, and powerful free version for any practice size.","praise":"The platform's 'no download required' approach for patients creates a nearly frictionless experience, significantly lowering barriers to care.","praise_short":"Extremely easy for patients to use with no downloads.","criticism":"Its strength in simplicity means it lacks deep EHR integrations and the advanced practice management features found in more comprehensive suites.","criticism_short":"Lacks deep EHR integration and advanced features.","sources_pending":["Doxy.me Pricing Page","G2 Doxy.me Reviews","Capterra Telemedicine Software Report"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":0,"price_max":50,"currency":"USD","free_tier":true,"setup_fee":0,"integrations":["API available","Zapier"],"compliance":["HIPAA","HITECH","GDPR","PIPEDA"],"regions":["Global"],"onboarding_days":0,"min_team_size":1,"max_team_size":100,"problems_solved":["Quick setup for virtual visits","Cost-effective telehealth for solo practitioners"],"personas":["Solo practitioners","Small clinics"],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/1","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/1/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-1"},{"rank":2,"name":"Teladoc Health (Solo Platform for Providers)","url":"https://www.teladochealth.com/providers/","founded":2002,"hq":"Purchase, USA","team_size_band":"1001-5000","best_for":"Large health systems and hospitals requiring a scalable, enterprise-grade platform with a wide range of specialty-specific hardware and clinical services.","best_for_short":"Enterprise-grade telehealth for hospitals","pricing_band":"$$$$ (Custom enterprise pricing)","score_out_of_94":9.1,"score_breakdown":{"compliance_security":9.8,"ehr_integration":9.5,"patient_experience":8.8,"provider_features":9.4,"pricing_scalability":7,"support_implementation":9.2},"verdict":"Teladoc Health is the best choice for large-scale healthcare organizations due to its market-leading enterprise platform, deep integration capabilities, and comprehensive clinical program support.","verdict_short":"The leading enterprise platform for large health systems needing scalability and deep integration.","praise":"The platform's purpose-built hardware and software for various specialties, from tele-ICU to dermatology, are unmatched in the industry.","praise_short":"Unmatched specialty-specific hardware and software.","criticism":"Its cost and complexity make it inaccessible and overkill for small practices, and the focus is squarely on large, system-level deployments.","criticism_short":"Too complex and expensive for small practices.","sources_pending":["Teladoc Health Solutions Page","KLAS Research Telehealth Report","Forrester Wave: Virtual Care Platforms"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":null,"price_max":null,"currency":"USD","free_tier":false,"setup_fee":null,"integrations":["Epic","Cerner","Allscripts","athenahealth","Custom API"],"compliance":["HIPAA","HITECH","HITRUST"],"regions":["North America","Europe","Asia"],"onboarding_days":90,"min_team_size":50,"max_team_size":null,"problems_solved":["Enterprise-wide telehealth deployment","Complex clinical service line integration"],"personas":["Large hospital systems","Health insurance plans"],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/2","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/2/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-2"},{"rank":3,"name":"Amwell","url":"https://business.amwell.com/","founded":2006,"hq":"Boston, USA","team_size_band":"501-1000","best_for":"Health systems and payers looking for a highly configurable and comprehensive telehealth ecosystem that bridges virtual and in-person care.","best_for_short":"Comprehensive telehealth ecosystem","pricing_band":"$$$$ (Custom enterprise pricing)","score_out_of_94":8.9,"score_breakdown":{"compliance_security":9.5,"ehr_integration":9.4,"patient_experience":8.5,"provider_features":9,"pricing_scalability":7.5,"support_implementation":9},"verdict":"Amwell secures a top spot with its powerful, modular platform that allows large organizations to build and scale diverse telehealth programs across the entire care continuum.","verdict_short":"A powerful, modular platform for large organizations to scale diverse telehealth programs.","praise":"Its strong partnerships with major health plans and deep integration with EHRs like Epic make it a seamless choice for established healthcare players.","praise_short":"Strong payer partnerships and deep EHR integration.","criticism":"Like other enterprise leaders, Amwell's platform is not designed for small, independent practices, and its implementation can be a lengthy and resource-intensive process.","criticism_short":"Not for small practices; implementation is lengthy.","sources_pending":["Amwell Platform Overview","Gartner Magic Quadrant for Virtual Care","Customer case studies"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":null,"price_max":null,"currency":"USD","free_tier":false,"setup_fee":null,"integrations":["Epic","Cerner","Google Health","TytoCare","Various EMRs"],"compliance":["HIPAA","HITECH","HITRUST"],"regions":["North America","Europe"],"onboarding_days":90,"min_team_size":50,"max_team_size":null,"problems_solved":[],"personas":[],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/3","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/3/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-3"},{"rank":4,"name":"SimplePractice","url":"https://www.simplepractice.com/","founded":2012,"hq":"Santa Monica, USA","team_size_band":"201-500","best_for":"Behavioral health professionals and other wellness practitioners in private practice who want an all-in-one practice management solution.","best_for_short":"All-in-one for private practice","pricing_band":"$$ ($69 to $159/mo)","score_out_of_94":8.6,"score_breakdown":{"compliance_security":9,"ehr_integration":7,"patient_experience":8.8,"provider_features":9.5,"pricing_scalability":8.5,"support_implementation":8},"verdict":"SimplePractice excels by tightly integrating telehealth into a complete practice management suite, making it the best choice for therapists and solo practitioners who need scheduling, billing, and notes in one place.","verdict_short":"The best all-in-one suite (telehealth, billing, notes) for therapists and solo practitioners.","praise":"Its streamlined workflow, from client booking on a professional website to automated billing and reminders, saves practitioners significant administrative time.","praise_short":"Streamlined workflow saves administrative time.","criticism":"The platform is highly specialized for behavioral health and wellness, making it a poor fit for other medical specialties, and it doesn't integrate with external EHRs.","criticism_short":"Poor fit for medical specialties outside behavioral health.","sources_pending":["SimplePractice Pricing Page","PCMag Review of SimplePractice","User reviews on Capterra"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":69,"price_max":159,"currency":"USD","free_tier":false,"setup_fee":0,"integrations":["Stripe","Google Calendar","Mailchimp"],"compliance":["HIPAA","HITECH"],"regions":["USA","Canada","Australia","UK"],"onboarding_days":1,"min_team_size":1,"max_team_size":100,"problems_solved":["All-in-one practice management","Integrated billing and telehealth for therapists"],"personas":["Therapists","Behavioral health specialists"],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/4","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/4/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-4"},{"rank":5,"name":"Zoom for Healthcare","url":"https://www.zoom.us/healthcare","founded":2011,"hq":"San Jose, USA","team_size_band":"5001-10000","best_for":"Practices and health systems that prioritize familiarity and ease of use, and have the IT resources to integrate it into their existing clinical workflows.","best_for_short":"Familiar, reliable video conferencing","pricing_band":"$$$ (Starts at $200/mo)","score_out_of_94":8.4,"score_breakdown":{"compliance_security":8.8,"ehr_integration":7.5,"patient_experience":9.6,"provider_features":7,"pricing_scalability":8,"support_implementation":8.5},"verdict":"Zoom for Healthcare makes the list because its ubiquitous, user-friendly interface ensures high adoption rates among patients and providers, offering a reliable video connection with the necessary security layers for healthcare.","verdict_short":"A top choice for its familiar interface and reliability, ensuring high patient/provider adoption.","praise":"The video and audio quality are consistently best-in-class, providing a stable and clear connection crucial for clinical consultations.","praise_short":"Best-in-class video and audio quality.","criticism":"Out of the box, it's just a video tool; it lacks a virtual waiting room, patient scheduling, and other clinical features unless integrated with another application via its marketplace.","criticism_short":"Lacks key clinical features without third-party integrations.","sources_pending":["Zoom for Healthcare Pricing","Zoom App Marketplace","HIPAA Journal Review"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":200,"price_max":200,"currency":"USD","free_tier":false,"setup_fee":0,"integrations":["Epic","Cerner","Many via Marketplace","API/SDK"],"compliance":["HIPAA","HITECH","PIPEDA"],"regions":["Global"],"onboarding_days":1,"min_team_size":1,"max_team_size":100,"problems_solved":[],"personas":[],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/5","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/5/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-5"},{"rank":6,"name":"Updox","url":"https://www.updox.com/","founded":2008,"hq":"Dublin, USA","team_size_band":"201-500","best_for":"Small to medium-sized practices seeking a unified communication platform that combines telehealth with secure text, patient reminders, and electronic fax.","best_for_short":"Unified patient communication hub","pricing_band":"$$$ (Custom pricing)","score_out_of_94":8.2,"score_breakdown":{"compliance_security":8.5,"ehr_integration":9,"patient_experience":8,"provider_features":8.2,"pricing_scalability":7.5,"support_implementation":8},"verdict":"Updox earns its spot by positioning telehealth as one component of a complete patient communication strategy, with strong EHR integrations that help streamline front-office and clinical workflows.","verdict_short":"A complete communication platform with strong EHR integrations to streamline practice workflows.","praise":"Its extensive library of pre-built integrations with over 100 EHRs makes it one of the easiest platforms to add onto an existing practice tech stack.","praise_short":"Excellent pre-built integrations with many EHRs.","criticism":"The user interface can feel dated compared to more modern, video-first platforms, and some users report the feature set can be overwhelming.","criticism_short":"User interface feels dated and can be overwhelming.","sources_pending":["Updox Solutions Page","Software Advice Updox Reviews","Updox EHR Integration Partners List"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":null,"price_max":null,"currency":"USD","free_tier":false,"setup_fee":null,"integrations":["Allscripts","athenahealth","eClinicalWorks","NextGen","100+ others"],"compliance":["HIPAA","HITECH"],"regions":["USA"],"onboarding_days":14,"min_team_size":1,"max_team_size":100,"problems_solved":[],"personas":[],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/6","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/6/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-6"},{"rank":7,"name":"Mend","url":"https://www.mend.com/","founded":2014,"hq":"Orlando, USA","team_size_band":"51-200","best_for":"Practices focused on reducing no-show rates and automating patient intake through smart scheduling and communication tools.","best_for_short":"Reducing no-shows and automating intake","pricing_band":"$$$ (Starts around $299/mo)","score_out_of_94":8,"score_breakdown":{"compliance_security":8.5,"ehr_integration":8.2,"patient_experience":8.8,"provider_features":7.8,"pricing_scalability":7,"support_implementation":7.5},"verdict":"Mend stands out for its intelligent patient engagement features, using AI-powered reminders and digital intake forms to dramatically reduce no-shows and prepare patients for their virtual visits.","verdict_short":"Reduces no-shows effectively with AI-powered reminders and streamlined digital intake forms.","praise":"The platform's ability to automatically send appointment links and handle forms ahead of time significantly reduces administrative burden and improves clinic efficiency.","praise_short":"Automated forms and links reduce administrative work.","criticism":"The core video consultation interface is less feature-rich than some competitors, as the platform's main focus is on the surrounding patient journey.","criticism_short":"Core video interface is less feature-rich.","sources_pending":["Mend Solutions Page","G2 Mend Reviews","Case studies on no-show reduction"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":299,"price_max":299,"currency":"USD","free_tier":false,"setup_fee":null,"integrations":["eClinicalWorks","NextGen","athenahealth","AdvancedMD"],"compliance":["HIPAA","HITECH"],"regions":["USA"],"onboarding_days":14,"min_team_size":1,"max_team_size":100,"problems_solved":[],"personas":[],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/7","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/7/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-7"},{"rank":8,"name":"VSee","url":"https://vsee.com/","founded":2008,"hq":"San Jose, USA","team_size_band":"51-200","best_for":"Organizations needing a highly customizable and flexible telehealth solution, from simple video calls to complex, multi-party workflows.","best_for_short":"Highly customizable and flexible workflows","pricing_band":"$$ ($49 to $499+/mo)","score_out_of_94":7.8,"score_breakdown":{"compliance_security":8.5,"ehr_integration":7.5,"patient_experience":7,"provider_features":8.5,"pricing_scalability":7.8,"support_implementation":7},"verdict":"VSee is a veteran in the telehealth space, offering a uniquely configurable platform that can be adapted for a wide variety of clinical use cases, famously including providing support to astronauts on the ISS.","verdict_short":"A highly configurable veteran platform adaptable to diverse and complex clinical use cases.","praise":"Its low-bandwidth video technology ensures a stable connection even in areas with poor internet, a critical feature for expanding access to care.","praise_short":"Reliable video on low-bandwidth connections.","criticism":"The user experience requires a software download for full functionality, which can be a barrier for less tech-savvy patients compared to browser-based rivals.","criticism_short":"Requires a software download, a barrier for some patients.","sources_pending":["VSee Clinic Pricing","VSee API/SDK Documentation","NASA partnership announcements"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":49,"price_max":499,"currency":"USD","free_tier":true,"setup_fee":0,"integrations":["API/SDK for custom builds","Various peripheral medical devices"],"compliance":["HIPAA","HITECH"],"regions":["Global"],"onboarding_days":7,"min_team_size":1,"max_team_size":100,"problems_solved":[],"personas":[],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/8","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/8/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-8"},{"rank":9,"name":"Tebra (formerly Kareo)","url":"https://www.tebra.com/telehealth/","founded":2004,"hq":"Newport Beach, USA","team_size_band":"1001-5000","best_for":"Independent medical practices already using or considering the Tebra (Kareo) ecosystem for practice management, billing, and EHR.","best_for_short":"Integrated telehealth for independent practices","pricing_band":"$$ (Bundled with PM/EHR)","score_out_of_94":7.6,"score_breakdown":{"compliance_security":8,"ehr_integration":8.5,"patient_experience":7.5,"provider_features":7.8,"pricing_scalability":7,"support_implementation":7},"verdict":"Tebra's telehealth solution is a logical and powerful choice for small to medium-sized independent practices, as it's fully integrated within its widely-used practice management and clinical software.","verdict_short":"A powerful, fully integrated telehealth option for practices using the Tebra/Kareo suite.","praise":"The seamless flow from scheduling a telehealth visit to charting and billing within a single system is a major efficiency gain for small practice staff.","praise_short":"Seamless workflow from scheduling to billing.","criticism":"As a feature of a larger platform, it lacks the advanced capabilities of standalone, best-of-breed telehealth solutions and is not a viable option for practices not using Tebra's core software.","criticism_short":"Not a standalone option; lacks advanced features.","sources_pending":["Tebra Platform Overview","Kareo Telehealth Launch Information","Capterra Tebra Reviews"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":null,"price_max":null,"currency":"USD","free_tier":false,"setup_fee":null,"integrations":["Tebra EHR","Tebra Practice Management"],"compliance":["HIPAA","HITECH"],"regions":["USA"],"onboarding_days":30,"min_team_size":1,"max_team_size":100,"problems_solved":[],"personas":[],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/9","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/9/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-9"},{"rank":10,"name":"athenaTelehealth","url":"https://www.athenahealth.com/solutions/telehealth","founded":1997,"hq":"Watertown, USA","team_size_band":"5001-10000","best_for":"Medical groups and practices deeply embedded in the athenahealth ecosystem who want a native, fully integrated telehealth solution.","best_for_short":"Native telehealth for athenahealth users","pricing_band":"$$$ (Add-on to athenaOne)","score_out_of_94":7.4,"score_breakdown":{"compliance_security":8.5,"ehr_integration":9.8,"patient_experience":7,"provider_features":7.5,"pricing_scalability":6,"support_implementation":7},"verdict":"athenaTelehealth is the definitive choice for practices on the athenaOne platform, offering unmatched integration that embeds virtual visits directly into existing charting, scheduling, and billing workflows.","verdict_short":"The go-to choice for athenaOne users, with unmatched workflow and billing integration.","praise":"Because it's a native module, providers can conduct a video visit while simultaneously documenting in the patient's chart within the same window, a major workflow advantage.","praise_short":"Video and charting in a single, seamless window.","criticism":"The solution is only available to athenahealth customers, and its feature set is basic compared to standalone market leaders.","criticism_short":"Only for athenahealth customers; basic features.","sources_pending":["athenahealth Solutions Page","KLAS Research athenahealth report","athenahealth Marketplace"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":null,"price_max":null,"currency":"USD","free_tier":false,"setup_fee":null,"integrations":["athenaOne (native)"],"compliance":["HIPAA","HITECH"],"regions":["USA"],"onboarding_days":7,"min_team_size":1,"max_team_size":100,"problems_solved":[],"personas":[],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/10","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/10/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-10"},{"rank":11,"is_wildcard":true,"name":"Spruce Health","url":"https://www.sprucehealth.com/","founded":2013,"hq":"San Francisco, USA","team_size_band":"51-200","best_for":"Modern practices that want to unify all patient and team communication—including phone, text, fax, and video—into a single, mobile-first application.","best_for_short":"Unified communication for modern practices","pricing_band":"$ ($24 to $79/mo)","score_out_of_94":7.2,"score_breakdown":{"compliance_security":8,"ehr_integration":6,"patient_experience":8.5,"provider_features":7,"pricing_scalability":8,"support_implementation":6.5},"verdict":"Our wildcard, Spruce Health, isn't just a telehealth platform but a comprehensive, HIPAA-compliant communication hub that treats video visits as one of many ways to connect with patients, reflecting a shift towards more flexible, asynchronous care models.","verdict_short":"A communication-first platform where video is one piece of a unified patient conversation.","praise":"Its ability to manage a practice's phone system, secure messaging, and video calls from a single app is a game-changer for mobile-first clinicians and distributed teams.","praise_short":"Manages phone, text, and video in one app.","criticism":"The platform's telehealth features are more basic than dedicated solutions, and it lacks the deep EHR workflow integrations of its larger competitors.","criticism_short":"Basic telehealth features and limited EHR integration.","sources_pending":["Spruce Health Pricing","Spruce Health Blog","Forbes review of healthcare communication apps"],"risk_signals":{"level":"none","checked":"2026-05-31","summary":"No material public risk signals as of 2026-05-31.","signals":[]},"price_min":24,"price_max":79,"currency":"USD","free_tier":false,"setup_fee":0,"integrations":["Zapier","API available"],"compliance":["HIPAA","HITECH"],"regions":["USA","Canada"],"onboarding_days":1,"min_team_size":1,"max_team_size":100,"problems_solved":[],"personas":[],"_entry_api":"https://topelevens.com/api/lists/telehealth-platforms/11","_entry_md":"https://topelevens.com/api/lists/telehealth-platforms/11/md","_anchor":"https://topelevens.com/telehealth-platforms#rank-11"}]}