Guru review
Verified, AI-searchable answers surfaced where you work.
Top 11 rank
#3 of 11
Score
8.6/9.4
Pricing
$$ (from ~$10-$15/user/mo, quoted for AI)
HQ
Philadelphia, USA
Verdict
Guru is the best tool for trusted answers at the point of work, combining an AI-powered enterprise search with a verification system that assigns an owner and expiry to every card so front-line teams never quote stale information.
What customers praise
The verification workflow with owners and expiry dates is best in class, and the browser extension and Slack surface answers without leaving the task at hand.
What customers criticise
Long-form authoring and deep page hierarchies are lighter than a full wiki, so it suits card-style answers more than sprawling documentation.
Best for
Support and sales teams that need verified answers delivered in the flow of work through Slack, a browser extension, and AI search.
At a glance
- Integrations: Slack, Microsoft Teams, Zendesk, Salesforce, Chrome, Google Workspace
- Compliance: SOC 2 Type II, ISO 27001, GDPR, HIPAA
- Regions served: Global SaaS
- Typical onboarding: 21 days
Red flags
Public risk signals as of July 2026: none. No material public risk signals as of 2026-07-20. See the full red-flag report.
Alternatives
See alternatives to Guru, or compare against the next-ranked entry: Guru vs Document360.
Where else this brand ranks
- Document360 vs Zendesk Guide vs Intercom Articles: 11 Best Knowledge Base Software 2026 — #4
- Notion vs Confluence vs Guru: 11 Best Knowledge Management Software 2026 — #3
Source: Top 11 Notion vs Confluence vs Guru: 11 Best Knowledge Management Software 2026, verified July 20, 2026 — no paid placement.