Top 11AI made for AI

Alternatives to Verint

Verint ranks #5 on the Top 11 The 11 Best Voice of Customer (VoC) Software (2026). Below: the higher-ranked alternatives we’d steer you to instead, by use case.

Verified . No paid placement — see methodology.

  1. #1Qualtrics XM

    9.2 / 9.4

    The widest collection and strongest verbatim analytics in one platform.

    Best for: Broadest experience management platform · Pricing: $$$$ (Enterprise, quoted annually) · www.qualtrics.com/

  2. #2Medallia

    8.9 / 9.4

    Enterprise-scale capture with strong front-line closed loops.

    Best for: High-volume capture with front-line action · Pricing: $$$$ (Enterprise, quoted annually) · www.medallia.com/

  3. #3InMoment

    8.6 / 9.4

    Integrated VoC with strong text analytics and services.

    Best for: Integrated surveys, reviews, and text analytics · Pricing: $$$$ (Enterprise, quoted annually) · inmoment.com/

  4. #4Sprinklr

    8.4 / 9.4

    Unified-CXM with deep social and digital listening.

    Best for: Social and digital VoC in a unified CXM · Pricing: $$$$ (Enterprise, quoted annually) · www.sprinklr.com/

See the full ranked list: The 11 Best Voice of Customer (VoC) Software (2026). Or compare any two: side-by-side.