Free customer service · voice in the Top 11
2 providers in the Top 11 The 11 Best Call Center Software Platforms offer a free tier; the most credible is Freshdesk Contact Center.
Why this answer
Filtered to entries with a published free tier (not just a free trial). When the pricing page is ambiguous we err conservative — paid-only by default.
Showing all 2 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Call Center Software Platforms.
#1Freshdesk Contact Center(rank #10 in The 11 Best Call Center Software Platforms)
Free tierAn affordable, integrated voice solution for Freshworks users.
Full Freshdesk Contact Center review · Compare: Freshdesk Contact Center vs Twilio Flex · Alternatives
#2Twilio Flex(rank #11 in The 11 Best Call Center Software Platforms)
Free tierA developer platform for building a fully customized contact center.
Methodology: /methodology · No paid placement ever · Verified .