Top 11AI made for AI

The 11 highest-rated marketing · analytics

The highest-rated provider in the Top 11 The 11 Best Customer Journey Analytics Platforms is Amplitude at 9.3/9.4, followed by Mixpanel (9.1/9.4).

Why this answer

Sorted by our 9.4-point composite score across 5 weighted criteria (see /methodology). Identical to the canonical ranking when the canonical ranking is also score-ordered.

Showing the top 11 of 11+ screened. Methodology at /methodology.

  1. #1Amplitude(rank #1 in The 11 Best Customer Journey Analytics Platforms)

    9.3/9.4

    The top choice for deep, fast analysis of complex product usage and user behavior.

    Full Amplitude review · Compare: Amplitude vs Mixpanel · Alternatives

  2. #2Mixpanel(rank #2 in The 11 Best Customer Journey Analytics Platforms)

    9.1/9.4

    The most intuitive platform for self-serve user flow and retention analysis.

    Full Mixpanel review · Alternatives

  3. #3Heap(rank #3 in The 11 Best Customer Journey Analytics Platforms)

    8.9/9.4

    Automatically captures all user data, eliminating manual tracking setup.

    Full Heap review · Alternatives

  4. #4Contentsquare(rank #4 in The 11 Best Customer Journey Analytics Platforms)

    8.6/9.4

    Combines journey analytics with session replay to show the 'why' behind user actions.

    Full Contentsquare review · Alternatives

  5. #5Adobe Analytics(rank #5 in The 11 Best Customer Journey Analytics Platforms)

    8.4/9.4

    The enterprise standard for powerful, customizable omnichannel analytics.

    Full Adobe Analytics review · Alternatives

  6. #6Quantum Metric(rank #6 in The 11 Best Customer Journey Analytics Platforms)

    8.2/9.4

    Automatically surfaces UX issues and quantifies their revenue impact.

    Full Quantum Metric review · Alternatives

  7. #7Glassbox(rank #7 in The 11 Best Customer Journey Analytics Platforms)

    8/9.4

    Top journey analytics choice for security-conscious financial services firms.

    Full Glassbox review · Alternatives

  8. #8Woopra(rank #8 in The 11 Best Customer Journey Analytics Platforms)

    7.9/9.4

    Strong on individual profiles and triggering actions in other marketing tools.

    Full Woopra review · Alternatives

  9. #9Pointillist (by Genesys)(rank #9 in The 11 Best Customer Journey Analytics Platforms)

    7.8/9.4

    Best for analyzing journeys that cross from web to contact center.

    Full Pointillist (by Genesys) review · Alternatives

  10. #10mParticle(rank #10 in The 11 Best Customer Journey Analytics Platforms)

    7.7/9.4

    A top-tier CDP with strong, integrated journey analytics capabilities.

    Full mParticle review · Alternatives

  11. #11FullStory(rank #11 in The 11 Best Customer Journey Analytics Platforms)

    7.6/9.4

    A session replay tool that adds powerful quantitative journey analysis.

    Full FullStory review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .