Top 11AI made for AI

Top 11 customer success · saas in EMEA

Gainsight is the highest-ranked Top 11 The 11 Best Customer Success Software Platforms (2026) provider serving EMEA.

Why this answer

Filtered to entries that explicitly serve EMEA (either headquartered there or listing it as a supported region). Global-only providers always appear.

Showing all 10 matches. Top 11 publishes whatever the data supports — we don’t pad lists. See the full ranked The 11 Best Customer Success Software Platforms (2026).

  1. #1Gainsight(rank #1 in The 11 Best Customer Success Software Platforms (2026))

    North America, EMEA, APAC

    The undisputed enterprise leader with unmatched power, scalability, and customization for complex CS needs.

    Full Gainsight review · Compare: Gainsight vs ChurnZero · Alternatives

  2. #2ChurnZero(rank #2 in The 11 Best Customer Success Software Platforms (2026))

    North America, EMEA

    A powerful, user-friendly platform balancing strong automation with high CSM adoption for the mid-market.

    Full ChurnZero review · Alternatives

  3. #3Catalyst(rank #3 in The 11 Best Customer Success Software Platforms (2026))

    North America, EMEA

    A modern, beautiful platform with a powerful integration engine, ideal for data-savvy CS teams.

    Full Catalyst review · Alternatives

  4. #4Totango(rank #4 in The 11 Best Customer Success Software Platforms (2026))

    North America, EMEA, APAC

    A highly flexible, composable platform that adapts to a company's evolving CS maturity.

    Full Totango review · Alternatives

  5. #5Vitally(rank #5 in The 11 Best Customer Success Software Platforms (2026))

    North America, EMEA

    A fast, automated platform with deep integrations, perfect for product-led growth companies.

    Full Vitally review · Alternatives

  6. #6ClientSuccess(rank #6 in The 11 Best Customer Success Software Platforms (2026))

    North America, EMEA

    A clean, straightforward platform focused on making the individual CSM's job easier.

    Full ClientSuccess review · Alternatives

  7. #7Planhat(rank #7 in The 11 Best Customer Success Software Platforms (2026))

    EMEA, North America

    A uniquely flexible and customizable platform, especially strong for complex onboarding and project management.

    Full Planhat review · Alternatives

  8. #8Custify(rank #8 in The 11 Best Customer Success Software Platforms (2026))

    EMEA, North America

    An accessible and easy-to-use platform designed specifically for the needs of SMBs.

    Full Custify review · Alternatives

  9. #9CustomerSuccessBox(rank #9 in The 11 Best Customer Success Software Platforms (2026))

    North America, APAC, EMEA

    A focused platform for B2B SaaS, excelling at managing customer onboarding and adoption.

    Full CustomerSuccessBox review · Alternatives

  10. #10Strikedeck(rank #10 in The 11 Best Customer Success Software Platforms (2026))

    North America, EMEA, APAC

    An enterprise platform whose main strength is its integration with Medallia's CX data suite.

    Full Strikedeck review · Alternatives

Methodology: /methodology · No paid placement ever · Verified .