Cloudways red flags & complaints

Verified public risk signal level for Cloudways: none (as of June 10, 2026).

Acquired by DigitalOcean in 2022. No negative signals.

Signals on file

None. We searched data breaches, court filings, BBB billing complaints, and support-rating trend lines — nothing material surfaced as of our last verification.

What customers criticise (separate from risk signals)

Support is less specialized in WordPress compared to competitors, and tasks like email hosting are not included, requiring third-party solutions.

If you’re reconsidering

See alternatives to Cloudways, or read the full Cloudways review.

Where else this brand ranks

• The 11 Best Web Hosting for Small Business (2026) — #11
• The 11 Best Managed WordPress Hosting (2026) — #7

Source: Top 11 risk-signal review, last checked June 10, 2026. We publish complaints, not compliments. File a new complaint.