Hotjar red flags & complaints

Verified public risk signal level for Hotjar: none (as of June 9, 2026).

No material public risk signals as of 2026-06-09.

Signals on file

None. We searched data breaches, court filings, BBB billing complaints, and support-rating trend lines — nothing material surfaced as of our last verification.

What customers criticise (separate from risk signals)

It lacks the deep quantitative analysis capabilities of other tools, focusing more on the 'what' and 'why' of individual pages rather than long-term user journeys.

If you’re reconsidering

See alternatives to Hotjar, or read the full Hotjar review.

Source: Top 11 risk-signal review, last checked June 9, 2026. We publish complaints, not compliments. File a new complaint.