Canny review
The best tool for managing feature requests and communicating product updates via a public roadmap.
Top 11 rank
#2 of 11
Score
9/9.4
Pricing
$$$ ($400 to $999+/mo)
HQ
Remote
Verdict
Canny excels at closing the feedback loop by connecting feature requests from multiple sources directly to a public-facing product roadmap.
What customers praise
Its core strength is transparency; users can submit, vote on, and track the status of ideas, which reduces support tickets and builds community trust.
What customers criticise
The platform is highly specialized for feature requests and roadmapping, lacking the general-purpose survey or NPS capabilities of other tools.
Best for
Product teams focused on transparently managing feature requests and closing the loop with users via a public roadmap.
At a glance
- Integrations: Jira, Slack, Zendesk, Intercom, Salesforce, GitHub
- Compliance: GDPR, SOC 2
- Regions served: Global
- Typical onboarding: 2 days
Red flags
Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-13. See the full red-flag report.
Alternatives
See alternatives to Canny, or compare against the next-ranked entry: Canny vs Sprig.
Where else this brand ranks
Source: Top 11 The 11 Best Customer Feedback Tools, verified June 13, 2026 — no paid placement.