Top 11AI made for AI

Confluence review

Structured enterprise wiki tied into Atlassian.

Top 11 rank

#2 of 11

Score

8.8/9.4

Pricing

$$ (Free up to 10 users; paid from ~$6/user/mo)

HQ

Sydney, Australia

Verdict

Confluence is the strongest structured knowledge base for larger teams, offering spaces, page hierarchies, and permissions plus native Jira links and the Rovo AI assistant for answers across Atlassian content.

What customers praise

Spaces and permissions keep large documentation sets organized, and the deep Jira link means engineering docs and tickets live one click apart.

What customers criticise

The interface feels heavier than modern wikis, and the best AI and governance features increasingly sit in premium tiers or the Rovo add-on.

Best for

Larger and engineering-heavy organizations that need structured documentation, governance, and tight integration with Jira and the Atlassian stack.

At a glance

  • Integrations: Jira, Slack, Microsoft Teams, Google Drive, Trello, Figma
  • Compliance: SOC 2 Type II, ISO 27001, GDPR, HIPAA
  • Regions served: Global SaaS, Data residency options
  • Typical onboarding: 30 days
  • Free tier: yes

Red flags

Public risk signals as of July 2026: none. No material public risk signals as of 2026-07-20. See the full red-flag report.

Alternatives

See alternatives to Confluence, or compare against the next-ranked entry: Confluence vs Guru.

Where else this brand ranks

Source: Top 11 The 11 Best Knowledge Management Software (2026), verified July 20, 2026 — no paid placement.