Crisp review
A feature-rich messaging platform with unbeatable value for startups.
Top 11 rank
#8 of 11
Score
7.8/9.4
Pricing
$ ($0 to $95/mo per workspace)
HQ
Nantes, France
Verdict
Crisp earns its spot by offering a wide array of features—including a shared inbox, CRM, and knowledge base—at an extremely competitive price point, making it a fantastic value proposition for startups.
What customers praise
Its flat-rate pricing per workspace, rather than per agent, is highly attractive for growing teams who don't want to be penalized for adding users.
What customers criticise
While it does many things, it lacks the depth and polish in specific areas like AI and advanced reporting compared to more specialized, expensive tools.
Best for
Startups and small businesses looking for a simple, affordable, all-in-one customer messaging platform with a generous free plan.
At a glance
- Integrations: Slack, Discord, Zapier, WordPress, Shopify, HubSpot
- Compliance: GDPR
- Regions served: Global
- Typical onboarding: 0 days
- Free tier: yes
Red flags
Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-08. See the full red-flag report.
Alternatives
See alternatives to Crisp, or compare against the next-ranked entry: Crisp vs Olark.
Where else this brand ranks
Source: Top 11 The 11 Best Live Chat Software, verified June 8, 2026 — no paid placement.