Digitail review

A PIMS built around a modern client communication and telehealth platform.

Verdict

Digitail is a wildcard pick because it approaches PIMS from a client-first perspective, with built-in telehealth and a pet portal that are more advanced than most competitors.

What customers praise

Its native telehealth functionality and consumer-grade pet portal app allow for seamless virtual consultations and client engagement, a feature often requiring a separate third-party tool.

What customers criticise

As a newer player, its core PIMS features, especially for complex inventory and back-office financial reporting, are less mature than the established leaders.

Best for

Clinics that want to prioritize the pet owner experience with modern, integrated communication and telehealth tools.

At a glance

• Integrations: IDEXX, Antech, Stripe, Zapier, Google Calendar
• Compliance: PCI
• Regions served: North America, Europe
• Typical onboarding: 21 days

Red flags

Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-29. See the full red-flag report.

Alternatives

See alternatives to Digitail, or compare against the next-ranked entry: .

Source: Top 11 The 11 Best Veterinary Practice Management Software (2026), verified June 29, 2026 — no paid placement.