eClinicalWorks review
A feature-rich, unified platform for small to mid-sized private practices.
Top 11 rank
#4 of 11
Score
8.6/9.4
Pricing
$$$ ($449 to $699/mo/provider)
HQ
Westborough, MA, USA
Verdict
eClinicalWorks provides one of the most functionally rich, unified platforms for private practices at a competitive price point, bundling features that others sell as add-ons.
What customers praise
The Healow app for patient engagement is a standout feature, offering telehealth, remote monitoring, and patient messaging in a single mobile application.
What customers criticise
The user interface can feel cluttered due to the sheer number of features, and customer support response times have been a point of criticism in user reviews.
Best for
Small to medium-sized ambulatory practices looking for a single, all-in-one platform that includes EHR, practice management, and patient engagement tools.
At a glance
- Integrations: Surescripts, Quest Diagnostics, LabCorp, CommonWell Health Alliance
- Compliance: HIPAA, ONC-ATCB Certified
- Regions served: USA, UK, India
- Typical onboarding: 45 days
Red flags
Public risk signals as of June 2026: low. The company settled with the DOJ in 2017 over certification criteria. No recent signals, but historical context is relevant. See the full red-flag report.
Alternatives
See alternatives to eClinicalWorks, or compare against the next-ranked entry: eClinicalWorks vs NextGen Healthcare.
Source: Top 11 The 11 Best EHR Software for Medical Practices, verified June 15, 2026 — no paid placement.