Frontdesk (My AI Front Desk) review

Phone, chat, texts and forms for $99 with HubSpot and GoHighLevel named. Actions are capped.

Top 11 rank

#7 of 11

Score

7.6/9.4

Pricing

$$ ($99 a month or $79 billed annually, 200 voice minutes; voice overage 25 cents a minute in credits; 7 day trial)

HQ

—

Verdict

Frontdesk sells the widest bundle here. For $99 a month you get 200 voice minutes, 100 chatbot conversations, 400 texts, email drafts, intake forms and 20 outbound calls a day. It books against a live Google Calendar, Outlook or Cal.com diary, transfers warm, texts after the call and writes to HubSpot or GoHighLevel. It speaks 20 or more languages and offers signed business associate agreements for HIPAA. The catch is the actions allowance: the Business plan includes 2 of each agent action, such as transfer, text, lookup and push to another app.

What customers praise

It names its CRMs and calendars and states HIPAA with business associate agreements, which only a few products under $100 on this page do. The credit system is published to the cent: 1 credit is $0.01, a voice minute is 25 credits, and auto reload is $10 for 1,000 credits that never expire. Annual billing brings it to $79 a month.

What customers criticise

The site contradicts itself on a free plan. The homepage says the Free plan gives full access with no card, while the pricing page says Frontdesk does not offer a permanently free plan. The pricing page also refers to three plans and shows two. On our arithmetic, past 200 minutes a voice minute costs 25 cents, so an extra 100 minutes adds $25. And the brand is mid rename, from My AI Front Desk to Frontdesk, so reviews and support threads are split across two names.

Best for

A small business on HubSpot or GoHighLevel that wants the phone, the website chat, texts and intake forms handled by one agent, with a HIPAA business associate agreement available.

At a glance

  • Integrations: HubSpot, GoHighLevel, Google Calendar, Outlook Calendar, Cal.com, Slack, Zapier
  • Compliance: HIPAA BAA
  • Regions served: US

Red flags

Public risk signals as of October 2026: low. Live product from AI Front Desk, Inc. Bundle price, credit rates, trial and named integrations read on myaifrontdesk.com on 6 October 2026. The homepage and pricing page contradict each other on a free plan. See the full red-flag report.

Alternatives

See alternatives to Frontdesk (My AI Front Desk), or compare against the next-ranked entry: Frontdesk (My AI Front Desk) vs Rosie.

Source: Top 11 RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026, verified October 6, 2026 — no paid placement.