HawkSoft review

Top choice for usability and outstanding customer support.

Top 11 rank

#3 of 11

Score

8.9/9.4

Pricing

$$$ ($150 to $250/user/mo)

HQ

Canby, OR, USA

Verdict

HawkSoft earns its high rank through a relentless focus on the user experience, combining a logical workflow with industry-leading customer support that consistently earns 97% satisfaction ratings.

What customers praise

Their policy of 'human-powered support' means calls are answered by experts, not phone trees, and their Partner API program is steadily growing its integration options.

What customers criticise

While improving, its API is less mature than competitors like Applied Epic, limiting the number of available third-party integrations for complex automation needs.

Best for

Small to mid-sized independent P&C agencies that value exceptional customer support and an easy-to-learn user interface.

At a glance

  • Integrations: ePayPolicy, Formstack Sign, Canopy Connect, HawkSoft Text Messaging
  • Regions served: USA
  • Typical onboarding: 30 days

Red flags

Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-30. See the full red-flag report.

Alternatives

See alternatives to HawkSoft, or compare against the next-ranked entry: HawkSoft vs EZLynx.

Source: Top 11 The 11 Best Insurance Agency Management Software (2026), verified June 30, 2026 — no paid placement.