Keap review

Powerful automation for service businesses, but with a higher price and learning curve.

Top 11 rank

#9 of 11

Score

7.6/9.4

Pricing

$$$ ($199 to $289/mo)

HQ

Chandler, USA

Verdict

Keap (formerly Infusionsoft) is a veteran in the space, offering powerful and time-tested sales and marketing automation capabilities specifically tailored for service businesses.

What customers praise

Its campaign builder is a flexible and powerful tool for creating sophisticated, automated follow-up sequences for leads and clients.

What customers criticise

It has a relatively high starting price and a reputation for being complex to master, often requiring a significant time investment or expert help.

Best for

Service-based small businesses and consultants who need a single platform to manage leads, clients, appointments, and invoicing with powerful automation.

At a glance

  • Integrations: QuickBooks, Xero, Zapier, Gmail, Outlook, WordPress
  • Compliance: GDPR
  • Regions served: North America, Europe, Australia
  • Typical onboarding: 14 days

Red flags

Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-04. See the full red-flag report.

Alternatives

See alternatives to Keap, or compare against the next-ranked entry: Keap vs Less Annoying CRM.

Where else this brand ranks

Source: Top 11 The 11 Best CRM Software for Small Business, verified June 4, 2026 — no paid placement.