Keona Health review
Purpose-built for provider access and triage teams.
Top 11 rank
#6 of 11
Score
8/9.4
Pricing
$$$ (Custom quote, provider-focused)
HQ
Durham, USA
Verdict
Keona Health is the best CRM for provider access centers, uniting patient relationship management with clinical triage and scheduling so agents book the right appointment on the first call.
What customers praise
Combining CRM, symptom triage, and scheduling in one workspace cuts call handling time and reduces misrouted appointments, with deep EHR write-back.
What customers criticise
It targets the access-center use case specifically, so organizations wanting broad marketing automation will find that side lighter.
Best for
Provider access centers and call teams that want a healthcare CRM combined with clinical triage and scheduling in one agent workspace.
At a glance
- Integrations: Epic, Oracle Health, athenahealth, Twilio, eClinicalWorks
- Compliance: HIPAA (BAA), SOC 2
- Regions served: US
- Typical onboarding: 45 days
Red flags
Public risk signals as of July 2026: none. No material public risk signals as of 2026-07-14. See the full red-flag report.
Alternatives
See alternatives to Keona Health, or compare against the next-ranked entry: Keona Health vs SolutionReach.
Source: Top 11 The 11 Best Healthcare CRM Software (2026), verified July 14, 2026 — no paid placement.