New Relic review
Top choice for deep application insights with a generous free tier.
Top 11 rank
#3 of 11
Score
8.9/9.4
Pricing
$$$ (Usage-based)
HQ
San Francisco, USA
Verdict
New Relic secures a high rank due to its best-in-class APM capabilities and a simplified, usage-based pricing model that includes a generous free tier, making it accessible for teams of all sizes.
What customers praise
The platform's distributed tracing is exceptionally clear, allowing developers to visualize a request's full journey across dozens of microservices.
What customers criticise
While the new pricing is simpler, costs for data ingestion can still be unpredictable for high-traffic applications, and its infrastructure monitoring is less detailed than Datadog's.
Best for
Developer and DevOps teams focused on application performance who need deep code-level insights tied to underlying infrastructure health.
At a glance
- Integrations: AWS Lambda, Kubernetes, GCP, Azure, Slack, Jira, CircleCI
- Compliance: SOC 2 Type II, ISO 27001, GDPR, FedRAMP
- Regions served: US, EU
- Typical onboarding: 2 days
- Free tier: yes
Red flags
Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-19. See the full red-flag report.
Alternatives
See alternatives to New Relic, or compare against the next-ranked entry: New Relic vs LogicMonitor.
Where else this brand ranks
- 11 Best AI Observability & LLM Monitoring Platforms 2026 (Ranked) — #7
- The 11 Best IT Infrastructure Monitoring Software Tools — #3
Source: Top 11 The 11 Best IT Infrastructure Monitoring Software Tools, verified June 19, 2026 — no paid placement.