Nextiva XBert AI Receptionist review

The longest named connection list here, split into live and on request. $99 for 100 conversations.

Verdict

Nextiva prints the longest list of named connections on this page and splits it honestly into two groups. Google Calendar, Calendly, Cal.com, Zoho, Telegram and Housecall Pro are live at no cost. Salesforce, HubSpot, Pipedrive, GoHighLevel, ServiceTitan, Square Bookings, Boulevard, Thumbtack and fourteen more are available on request in 2 to 4 days, also at no cost. The agent books, confirms and reschedules, sends booking links, transfers with context and triggers CRM workflows. One meter covers calls, texts and chat: $99 a month for 100 conversations, then $0.99 each, with a 30 day money back guarantee.

What customers praise

The integration list is specific enough to check before you buy, which is rare in this category. A Housecall Pro or ServiceTitan shop can see its own system named. The unit is a conversation rather than a minute, and the FAQ defines it: a call of 30 seconds or more, or a text or chat thread with 3 or more AI replies. A business owner can plan around that. There's no contract, and the checkout sells XBert standalone at $99 a month for 1 user. Nextiva states SOC 2, ISO 27001, HIPAA and PCI DSS on the page read on 6 October 2026.

What customers criticise

The pages disagree on two things a buyer needs to know. The AI receptionist page says to add XBert to your Nextiva plan, while the AI voice agent page says it is available standalone and works with any phone provider. And the included unit is called 100 interactions, 100 resolutions and 100 AI conversations on three different pages. At $0.99 a conversation over the allowance, a busy month costs more here than on a per minute plan. Taking a payment on the call is listed only on an enterprise tier.

Best for

A service business that books through Calendly, Cal.com, Google Calendar or Housecall Pro and wants calls, texts and chat answered by one agent for one monthly price.

At a glance

• Integrations: Google Calendar, Calendly, Cal.com, Zoho, Housecall Pro, Salesforce (on request), HubSpot (on request), Pipedrive (on request), ServiceTitan (on request), Square Bookings (on request)
• Compliance: SOC 2, ISO 27001, HIPAA, PCI DSS
• Regions served: US

Red flags

Public risk signals as of October 2026: low. Live product. $99 for 100 conversations, $0.99 after and the 30 day money back guarantee read on nextiva.com on 6 October 2026, along with the live and on request integration lists. Minor: pages contradict each other on whether a Nextiva phone plan is required, and the unit is worded three ways. See the full red-flag report.

Alternatives

See alternatives to Nextiva XBert AI Receptionist, or compare against the next-ranked entry: Nextiva XBert AI Receptionist vs Upfirst.

Source: Top 11 RingCentral vs Nextiva vs Upfirst: 11 Best AI Receptionists for Small Business 2026, verified October 6, 2026 — no paid placement.