ServiceMax review
An enterprise-grade platform for complex equipment and asset management.
Top 11 rank
#5 of 11
Score
8.5/9.4
Pricing
$$$$ (Quote-based)
HQ
Pleasanton, USA
Verdict
ServiceMax is the leading choice for large enterprises managing complex equipment due to its powerful asset management, warranty, and contract management capabilities.
What customers praise
Its product, Asset 360, built on Salesforce, provides a complete view of an asset's history, which is critical for compliance and uptime in regulated industries.
What customers criticise
The platform is overkill and prohibitively expensive for any business that is not a large, asset-focused enterprise; implementation can take 3-6 months.
Best for
Enterprise-level companies in medical device, manufacturing, and industrial sectors with complex asset-centric service needs.
At a glance
- Integrations: Salesforce, SAP, Oracle, ServiceNow
- Compliance: SOC 2, ISO 27001, GDPR
- Regions served: Global
- Typical onboarding: 90 days
Red flags
Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-10. See the full red-flag report.
Alternatives
See alternatives to ServiceMax, or compare against the next-ranked entry: ServiceMax vs IFS.
Source: Top 11 The 11 Best Field Service Management Software, verified June 10, 2026 — no paid placement.