Shepherd review

The most intuitive PIMS, designed to simplify charting and automate billing.

Verdict

Shepherd earns its high rank by delivering the most intuitive and user-friendly interface, designed by a veterinarian to automate invoicing and streamline charting.

What customers praise

Its standout feature is automated invoicing, where charges are generated automatically as treatments are documented in the medical record, reducing missed charges by a claimed 15-22%.

What customers criticise

While its core integrations are solid, its ecosystem is less extensive than ezyVet's, particularly for advanced imaging (PACS) or specialized third-party tools.

Best for

Independent practices that want to improve staff efficiency and satisfaction with an intuitive, workflow-centric design.

At a glance

• Integrations: IDEXX, Antech, Global Payments, Vetsource, QuickBooks Online
• Compliance: PCI
• Regions served: USA, Canada
• Typical onboarding: 45 days

Red flags

Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-29. See the full red-flag report.

Alternatives

See alternatives to Shepherd, or compare against the next-ranked entry: Shepherd vs Covetrus Pulse.

Source: Top 11 The 11 Best Veterinary Practice Management Software (2026), verified June 29, 2026 — no paid placement.