Zoom Phone review
A convenient add-on for existing Zoom users, integrating phone service into the familiar meeting app.
Top 11 rank
#8 of 11
Score
7.9/9.4
Pricing
$ ($10 to $25/user/mo)
HQ
San Jose, USA
Verdict
Zoom Phone is a logical and convenient choice for the millions of businesses already using Zoom Meetings, as it seamlessly integrates calling into the same application, reducing app-switching and training time.
What customers praise
Its pricing is highly competitive, especially its Metered plan starting at $10 per user, making it one of the most affordable entry points for a quality cloud phone system.
What customers criticise
As a newer entrant, its telephony feature set is less mature than legacy providers like RingCentral, lacking some of the more advanced call queueing and routing options.
Best for
Companies that are already heavily invested in the Zoom ecosystem for video meetings and want to add phone capabilities in a familiar interface.
At a glance
- Integrations: Salesforce, Slack, Microsoft Teams, Google Workspace, Zendesk
- Compliance: HIPAA, SOC 2
- Regions served: Global (40+ countries)
- Typical onboarding: 1 day
Red flags
Public risk signals as of June 2026: none. No material public risk signals as of 2026-06-16. See the full red-flag report.
Alternatives
See alternatives to Zoom Phone, or compare against the next-ranked entry: Zoom Phone vs Grasshopper.
Source: Top 11 The 11 Best VoIP Business Phone Systems, verified June 16, 2026 — no paid placement.