8x8 vs Dialpad
Side-by-side from the Top 11 ranking of The 11 Best VoIP Business Phone Systems. Last verified June 16, 2026.
The short answer
8x8 ranks higher on Top 11 (#4 vs #5) for Small businesses replacing landlines with cloud phone systems. Top choice for global teams, offering service in 50+ countries and extensive international calling plans.
At a glance
| 8x8 | Dialpad | |
|---|---|---|
| Top 11 rank | #4 / The 11 Best VoIP Business Phone Systems | #5 / The 11 Best VoIP Business Phone Systems |
| Score (out of 9.4) | 8.7 | 8.5 |
| Best for | Best for international businesses | Best for AI-powered features |
| Pricing | $$ ($24 to $140/user/mo) | $ ($15 to $25+/user/mo) |
| HQ | Campbell, USA | San Ramon, USA |
| Founded | 1987 | 2011 |
8x8
Top choice for global teams, offering service in 50+ countries and extensive international calling plans.
www.8x8.comDialpad
Leads in AI with real-time call transcription, sentiment analysis, and automated coaching tools.
www.dialpad.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.