Aircall vs OpenPhone
Side-by-side from the Top 11 rankings of The 11 Best Call Center Software Platforms and The 11 Best Business Texting Software Platforms. Last verified June 15, 2026.
The short answer
OpenPhone ranks higher on Top 11 (#4 vs #5) for Support and sales teams running inbound or outbound call centers / Businesses sending SMS for support, marketing, and appointment reminders. The best unified VoIP phone and team texting solution.
At a glance
| Aircall | OpenPhone | |
|---|---|---|
| Top 11 rank | #5 / The 11 Best Call Center Software Platforms | #4 / The 11 Best Business Texting Software Platforms |
| Score (out of 9.4) | 8.4 | 8.5 |
| Best for | SMBs needing CRM integration | Best for integrated phone & text |
| Pricing | $$ ($30 to $50+/mo) | $$ ($15 to $50/user/mo) |
| HQ | Paris, France | San Francisco, USA |
| Founded | 2014 | 2018 |
Aircall
The easiest way to add a call center to your existing CRM.
www.aircall.ioSee full entry in The 11 Best Call Center Software Platforms
OpenPhone
The best unified VoIP phone and team texting solution.
www.openphone.comSee full entry in The 11 Best Business Texting Software Platforms
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.