Birdeye vs Swell CX
Side-by-side from the Top 11 ranking of The 11 Best Review Management Software Tools (2026). Last verified June 24, 2026.
The short answer
Birdeye ranks higher on Top 11 (#1 vs #10) for Local businesses and agencies managing Google, Yelp, and industry reviews. The most complete reputation platform for multi-location businesses.
At a glance
| Birdeye | Swell CX | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best Review Management Software Tools (2026) | #10 / The 11 Best Review Management Software Tools (2026) |
| Score (out of 9.4) | 9.2 | 7.4 |
| Best for | Best for multi-location businesses | Best HIPAA-compliant review tool for healthcare practices |
| Pricing | $$ ($299 to $499/mo per location) | $ ($129 to $249/mo) |
| HQ | Palo Alto, USA | Draper, USA |
| Founded | 2012 | 2016 |
Birdeye
The most complete reputation platform for multi-location businesses.
birdeye.comSee full entry in The 11 Best Review Management Software Tools (2026)
Swell CX
HIPAA-compliant review automation for healthcare practices at an SMB price.
swellcx.comSee full entry in The 11 Best Review Management Software Tools (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.