Capsule CRM vs Folk
Side-by-side from the Top 11 ranking of The 11 Best CRM Software for Small Business (2026). Last verified June 4, 2026.
The short answer
Capsule CRM ranks higher on Top 11 (#7 vs #11) for Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho). A beautifully simple CRM that's incredibly easy to learn and use.
At a glance
| Capsule CRM | Folk | |
|---|---|---|
| Top 11 rank | #7 / The 11 Best CRM Software for Small Business (2026) | #11 / The 11 Best CRM Software for Small Business (2026) |
| Score (out of 9.4) | 8 | 7.1 |
| Best for | Best for simplicity and ease of use | A modern, collaborative, flexible CRM |
| Pricing | $ ($0 to $54/user/mo) | $ ($0 to $39/user/mo) |
| HQ | Manchester, UK | Paris, France |
| Founded | 2009 | 2020 |
Capsule CRM
A beautifully simple CRM that's incredibly easy to learn and use.
capsulecrm.com/See full entry in The 11 Best CRM Software for Small Business (2026)
Folk
A flexible, Notion-like take on CRM, ideal for collaborative contact management.
www.folk.app/See full entry in The 11 Best CRM Software for Small Business (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.