Capsule CRM vs HubSpot CRM

Side-by-side from the Top 11 ranking of The 11 Best CRM Software for Small Business (2026). Last verified June 4, 2026.

The short answer

HubSpot CRM ranks higher on Top 11 (#1 vs #7) for Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho). The best balance of power and simplicity, with an unbeatable free plan for starting out.

At a glance

Capsule CRMHubSpot CRM
Top 11 rank#7 / The 11 Best CRM Software for Small Business (2026)#1 / The 11 Best CRM Software for Small Business (2026)
Score (out of 9.4)89.3
Best forBest for simplicity and ease of useBest overall free CRM and scalability
Pricing$ ($0 to $54/user/mo)$ ($0 to $1,200/mo)
HQManchester, UKCambridge, USA
Founded20092006

Capsule CRM

A beautifully simple CRM that's incredibly easy to learn and use.

capsulecrm.com/

See full entry in The 11 Best CRM Software for Small Business (2026)

HubSpot CRM

The best balance of power and simplicity, with an unbeatable free plan for starting out.

www.hubspot.com/products/crm

See full entry in The 11 Best CRM Software for Small Business (2026)

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.