ClientSuccess vs Planhat
Side-by-side from the Top 11 ranking of Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026. Last verified June 7, 2026.
The short answer
ClientSuccess ranks higher on Top 11 (#6 vs #7) for CS leaders at SaaS companies choosing customer success platforms (Gainsight vs ChurnZero vs Totango vs ClientSuccess). A clean, straightforward platform focused on making the individual CSM's job easier.
At a glance
| ClientSuccess | Planhat | |
|---|---|---|
| Top 11 rank | #6 / Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026 | #7 / Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026 |
| Score (out of 9.4) | 8.2 | 8 |
| Best for | Simplicity and CSM workflow | Flexible data model & customization |
| Pricing | $$$ ($25k to $70k/yr) | $$$ ($20k to $80k/yr) |
| HQ | Lehi, USA | Stockholm, Sweden |
| Founded | 2014 | 2015 |
ClientSuccess
A clean, straightforward platform focused on making the individual CSM's job easier.
www.clientsuccess.comPlanhat
A uniquely flexible and customizable platform, especially strong for complex onboarding and project management.
www.planhat.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.