Confluence vs GitBook
Side-by-side from the Top 11 ranking of The 11 Best Knowledge Base Software (2026). Last verified June 8, 2026.
The short answer
Confluence ranks higher on Top 11 (#5 vs #11) for Support managers and ops teams choosing knowledge base tools (Zendesk vs Confluence vs Notion vs Document360). The industry standard for internal technical documentation, with deep Jira integration.
At a glance
| Confluence | GitBook | |
|---|---|---|
| Top 11 rank | #5 / The 11 Best Knowledge Base Software (2026) | #11 / The 11 Best Knowledge Base Software (2026) |
| Score (out of 9.4) | 8.4 | 7.4 |
| Best for | Best for internal technical docs | Best for developer documentation |
| Pricing | $ ($5.75 to $11/user/mo) | $ ($8 to $20/user/mo) |
| HQ | Sydney, Australia | Lyon, France |
| Founded | 2004 | 2014 |
Confluence
The industry standard for internal technical documentation, with deep Jira integration.
www.atlassian.com/software/confluenceSee full entry in The 11 Best Knowledge Base Software (2026)
GitBook
A specialized KB for creating beautiful, developer-friendly technical documentation and API references.
www.gitbook.comSee full entry in The 11 Best Knowledge Base Software (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.