Custify vs Strikedeck

Side-by-side from the Top 11 ranking of Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026. Last verified June 7, 2026.

The short answer

Custify ranks higher on Top 11 (#8 vs #10) for CS leaders at SaaS companies choosing customer success platforms (Gainsight vs ChurnZero vs Totango vs ClientSuccess). An accessible and easy-to-use platform designed specifically for the needs of SMBs.

At a glance

CustifyStrikedeck
Top 11 rank#8 / Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026#10 / Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026
Score (out of 9.4)7.87.4
Best forSMBs needing fast time-to-valueEnterprise CS within Medallia
Pricing$$ ($3k to $15k/yr)$$$$$ (>$80k/yr)
HQSatu Mare, RomaniaSan Mateo, USA
Founded20162012

Custify

An accessible and easy-to-use platform designed specifically for the needs of SMBs.

www.custify.com

See full entry in Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026

Strikedeck

An enterprise platform whose main strength is its integration with Medallia's CX data suite.

www.strikedeck.com

See full entry in Gainsight vs ChurnZero vs Catalyst: 11 Best Customer Success Software Platforms 2026

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.