Dialpad vs OpenPhone
Side-by-side from the Top 11 rankings of The 11 Best VoIP Business Phone Systems and The 11 Best Business Texting Software Platforms. Last verified June 16, 2026.
The short answer
OpenPhone ranks higher on Top 11 (#4 vs #5) for Small businesses replacing landlines with cloud phone systems / Businesses sending SMS for support, marketing, and appointment reminders. The best unified VoIP phone and team texting solution.
At a glance
| Dialpad | OpenPhone | |
|---|---|---|
| Top 11 rank | #5 / The 11 Best VoIP Business Phone Systems | #4 / The 11 Best Business Texting Software Platforms |
| Score (out of 9.4) | 8.5 | 8.5 |
| Best for | Best for AI-powered features | Best for integrated phone & text |
| Pricing | $ ($15 to $25+/user/mo) | $$ ($15 to $50/user/mo) |
| HQ | San Ramon, USA | San Francisco, USA |
| Founded | 2011 | 2018 |
Dialpad
Leads in AI with real-time call transcription, sentiment analysis, and automated coaching tools.
www.dialpad.comOpenPhone
The best unified VoIP phone and team texting solution.
www.openphone.comSee full entry in The 11 Best Business Texting Software Platforms
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.