Five9 vs CloudTalk
Side-by-side from the Top 11 ranking of The 11 Best Call Center Software Platforms. Last verified June 15, 2026.
The short answer
Five9 ranks higher on Top 11 (#1 vs #7) for Support and sales teams running inbound or outbound call centers. A top-tier, reliable platform with powerful AI tools for large-scale call centers.
At a glance
| Five9 | CloudTalk | |
|---|---|---|
| Top 11 rank | #1 / The 11 Best Call Center Software Platforms | #7 / The 11 Best Call Center Software Platforms |
| Score (out of 9.4) | 9.3 | 8 |
| Best for | Enterprise AI & reliability | Outbound sales teams |
| Pricing | $$$$ ($149 to $229+/mo) | $ ($25 to $50/mo) |
| HQ | San Ramon, USA | Bratislava, Slovakia |
| Founded | 2001 | 2016 |
Five9
A top-tier, reliable platform with powerful AI tools for large-scale call centers.
www.five9.comSee full entry in The 11 Best Call Center Software Platforms
CloudTalk
Increases outbound call efficiency with smart dialing and automation features.
www.cloudtalk.ioSee full entry in The 11 Best Call Center Software Platforms
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.