Freshsales (by Freshworks) vs Zendesk Sell
Side-by-side from the Top 11 ranking of The 11 Best Sales CRM Software (2026). Last verified June 5, 2026.
The short answer
Freshsales (by Freshworks) ranks higher on Top 11 (#6 vs #7) for Sales managers and founders choosing CRM software for sales teams (Salesforce vs HubSpot vs Pipedrive vs Close). A clean, easy-to-use CRM with helpful AI features for small teams.
At a glance
| Freshsales (by Freshworks) | Zendesk Sell | |
|---|---|---|
| Top 11 rank | #6 / The 11 Best Sales CRM Software (2026) | #7 / The 11 Best Sales CRM Software (2026) |
| Score (out of 9.4) | 8.1 | 8 |
| Best for | Best AI-powered CRM for SMBs | Best for existing Zendesk users |
| Pricing | $$ ($0 to $69/user/mo) | $$$ ($19 to $199/user/mo) |
| HQ | San Mateo, USA | San Francisco, USA |
| Founded | 2010 | 2009 |
Freshsales (by Freshworks)
A clean, easy-to-use CRM with helpful AI features for small teams.
www.freshworks.com/crm/Zendesk Sell
A simple, effective sales CRM that integrates perfectly with Zendesk Support.
www.zendesk.com/sell/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.