Freshsales vs Folk

Side-by-side from the Top 11 ranking of The 11 Best CRM Software for Small Business. Last verified June 4, 2026.

The short answer

Freshsales ranks higher on Top 11 (#3 vs #11) for Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho). An intuitive, sales-focused CRM with excellent built-in communication tools.

At a glance

FreshsalesFolk
Top 11 rank#3 / The 11 Best CRM Software for Small Business#11 / The 11 Best CRM Software for Small Business
Score (out of 9.4)8.97.1
Best forBest for integrated sales communicationA modern, collaborative, flexible CRM
Pricing$ ($0 to $83/user/mo)$ ($0 to $39/user/mo)
HQSan Mateo, USAParis, France
Founded20102020

Freshsales

An intuitive, sales-focused CRM with excellent built-in communication tools.

www.freshworks.com/crm/sales/

See full entry in The 11 Best CRM Software for Small Business

Folk

A flexible, Notion-like take on CRM, ideal for collaborative contact management.

www.folk.app/

See full entry in The 11 Best CRM Software for Small Business

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.