Freshsales vs Pipedrive

Side-by-side from the Top 11 rankings of The 11 Best CRM Software for Small Business and The 11 Best Sales CRM Software (2026). Last verified June 4, 2026.

The short answer

Pipedrive ranks higher on Top 11 (#3 vs #3) for Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho) / Sales managers and founders choosing CRM software for sales teams (Salesforce vs HubSpot vs Pipedrive vs Close). A highly intuitive, sales-first CRM focused on activity-based selling.

At a glance

FreshsalesPipedrive
Top 11 rank#3 / The 11 Best CRM Software for Small Business#3 / The 11 Best Sales CRM Software (2026)
Score (out of 9.4)8.98.8
Best forBest for integrated sales communicationBest for visual pipeline management
Pricing$ ($0 to $83/user/mo)$$ ($14 to $99/user/mo)
HQSan Mateo, USANew York, USA
Founded20102010

Freshsales

An intuitive, sales-focused CRM with excellent built-in communication tools.

www.freshworks.com/crm/sales/

See full entry in The 11 Best CRM Software for Small Business

Pipedrive

A highly intuitive, sales-first CRM focused on activity-based selling.

www.pipedrive.com/

See full entry in The 11 Best Sales CRM Software (2026)

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.