Freshsales vs Salesforce Starter

Side-by-side from the Top 11 ranking of The 11 Best CRM Software for Small Business. Last verified June 4, 2026.

The short answer

Freshsales ranks higher on Top 11 (#3 vs #4) for Small business owners choosing a CRM (HubSpot vs Salesforce vs Zoho). An intuitive, sales-focused CRM with excellent built-in communication tools.

At a glance

FreshsalesSalesforce Starter
Top 11 rank#3 / The 11 Best CRM Software for Small Business#4 / The 11 Best CRM Software for Small Business
Score (out of 9.4)8.98.6
Best forBest for integrated sales communicationMost powerful and scalable platform
Pricing$ ($0 to $83/user/mo)$$ ($30 to $125/user/mo)
HQSan Mateo, USASan Francisco, USA
Founded20101999

Freshsales

An intuitive, sales-focused CRM with excellent built-in communication tools.

www.freshworks.com/crm/sales/

See full entry in The 11 Best CRM Software for Small Business

Salesforce Starter

The industry standard for power and scalability, but with a steeper learning curve.

www.salesforce.com/solutions/small-business/

See full entry in The 11 Best CRM Software for Small Business

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.