Freshservice vs Device42
Side-by-side from the Top 11 ranking of The 11 Best IT Asset Management Software. Last verified June 14, 2026.
The short answer
Freshservice ranks higher on Top 11 (#7 vs #8) for IT managers tracking hardware and software assets across the organization. An easy-to-use platform where ITAM is tightly integrated with a modern ITSM helpdesk.
At a glance
| Freshservice | Device42 | |
|---|---|---|
| Top 11 rank | #7 / The 11 Best IT Asset Management Software | #8 / The 11 Best IT Asset Management Software |
| Score (out of 9.4) | 8 | 7.8 |
| Best for | User-Friendly ITSM & ITAM | Data Center & Cloud Discovery |
| Pricing | $$ (Starts ~$19/agent/mo, asset mgt extra) | $$$ (Quote-based) |
| HQ | San Mateo, USA | West Haven, USA |
| Founded | 2010 | 2011 |
Freshservice
An easy-to-use platform where ITAM is tightly integrated with a modern ITSM helpdesk.
www.freshworks.com/freshservice/it-asset-management-software/Device42
Excels at discovering and mapping dependencies in complex data center and hybrid cloud infrastructure.
www.device42.com/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.