Freshservice vs Ivanti Neurons for ITAM
Side-by-side from the Top 11 ranking of The 11 Best IT Asset Management Software. Last verified June 14, 2026.
The short answer
Freshservice ranks higher on Top 11 (#7 vs #9) for IT managers tracking hardware and software assets across the organization. An easy-to-use platform where ITAM is tightly integrated with a modern ITSM helpdesk.
At a glance
| Freshservice | Ivanti Neurons for ITAM | |
|---|---|---|
| Top 11 rank | #7 / The 11 Best IT Asset Management Software | #9 / The 11 Best IT Asset Management Software |
| Score (out of 9.4) | 8 | 7.6 |
| Best for | User-Friendly ITSM & ITAM | Mature Enterprise ITAM |
| Pricing | $$ (Starts ~$19/agent/mo, asset mgt extra) | $$$ (Quote-based) |
| HQ | San Mateo, USA | South Jordan, USA |
| Founded | 2010 | 1985 |
Freshservice
An easy-to-use platform where ITAM is tightly integrated with a modern ITSM helpdesk.
www.freshworks.com/freshservice/it-asset-management-software/Ivanti Neurons for ITAM
A long-standing enterprise solution with deep features for managing the full asset lifecycle and procurement.
www.ivanti.com/products/itamMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.