Front vs LiveAgent
Side-by-side from the Top 11 ranking of The 11 Best Customer Support Software. Last verified June 4, 2026.
The short answer
Front ranks higher on Top 11 (#2 vs #8) for Small and mid-size businesses choosing help desk and support software (Zendesk alternatives). Excellent for collaborative, multi-stakeholder communication centered around an inbox.
At a glance
| Front | LiveAgent | |
|---|---|---|
| Top 11 rank | #2 / The 11 Best Customer Support Software | #8 / The 11 Best Customer Support Software |
| Score (out of 9.4) | 9 | 7.8 |
| Best for | Collaborative, email-centric support hub | Fast, multi-channel live chat and social support |
| Pricing | $$$ ($59 to $229/agent/mo) | $$ ($9 to $69/agent/mo) |
| HQ | San Francisco, USA | Bratislava, Slovakia |
| Founded | 2013 | 2004 |
Front
Excellent for collaborative, multi-stakeholder communication centered around an inbox.
www.front.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.