Grafana Incident vs Rootly
Side-by-side from the Top 11 ranking of The 11 Best Incident Management Software Tools (2026). Last verified June 26, 2026.
The short answer
Grafana Incident ranks higher on Top 11 (#9 vs #11) for IT and DevOps teams tracking, resolving, and learning from system incidents. The go-to choice for teams already using Grafana for dashboards and observability.
At a glance
| Grafana Incident | Rootly | |
|---|---|---|
| Top 11 rank | #9 / The 11 Best Incident Management Software Tools (2026) | #11 / The 11 Best Incident Management Software Tools (2026) |
| Score (out of 9.4) | 7.5 | 7 |
| Best for | Native to Grafana observability | Slack-native incident automation |
| Pricing | $$ ($20/user/mo + platform costs) | $$$ (Custom Quote) |
| HQ | New York, USA | San Francisco, USA |
| Founded | 2014 | 2020 |
Grafana Incident
The go-to choice for teams already using Grafana for dashboards and observability.
grafana.com/products/incident/See full entry in The 11 Best Incident Management Software Tools (2026)
Rootly
A Slack-native platform that automates boilerplate incident tasks directly within your chat client.
www.rootly.comSee full entry in The 11 Best Incident Management Software Tools (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.