Groove vs Crisp
Side-by-side from the Top 11 rankings of The 11 Best Sales Engagement Platforms (2026) and The 11 Best Live Chat Software (2026). Last verified June 17, 2026.
The short answer
Groove ranks higher on Top 11 (#5 vs #8) for Sales teams running outbound sequences and multi-channel prospecting / Teams adding live chat and chatbots to their site. The leading choice for teams wanting a true Salesforce-native engagement experience.
At a glance
| Groove | Crisp | |
|---|---|---|
| Top 11 rank | #5 / The 11 Best Sales Engagement Platforms (2026) | #8 / The 11 Best Live Chat Software (2026) |
| Score (out of 9.4) | 8.3 | 7.8 |
| Best for | Best for Salesforce-native teams | Affordable all-in-one for startups |
| Pricing | $$$ ($80 to $130/user/mo) | $ ($0 to $95/mo per workspace) |
| HQ | San Francisco, USA | Nantes, France |
| Founded | 2014 | 2015 |
Groove
The leading choice for teams wanting a true Salesforce-native engagement experience.
groove.coSee full entry in The 11 Best Sales Engagement Platforms (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.