HaloITSM vs TOPdesk
Side-by-side from the Top 11 ranking of The 11 Best ITSM Software Platforms. Last verified June 21, 2026.
The short answer
HaloITSM ranks higher on Top 11 (#8 vs #10) for IT teams managing incidents, service requests, and change management. A modern, all-inclusive ITSM platform with transparent pricing, challenging older mid-market tools.
At a glance
| HaloITSM | TOPdesk | |
|---|---|---|
| Top 11 rank | #8 / The 11 Best ITSM Software Platforms | #10 / The 11 Best ITSM Software Platforms |
| Score (out of 9.4) | 7.8 | 7.4 |
| Best for | Flexible all-inclusive ITSM | Simple enterprise service management |
| Pricing | $$ ($69 to $109 / agent / mo) | $$$ (Custom quote only) |
| HQ | Stowmarket, UK | Delft, Netherlands |
| Founded | 1994 | 1993 |
HaloITSM
A modern, all-inclusive ITSM platform with transparent pricing, challenging older mid-market tools.
haloitsm.com/TOPdesk
An easy-to-use platform for mid-market teams extending service management beyond just IT.
www.topdesk.com/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.