Heap vs FullStory
Side-by-side from the Top 11 ranking of The 11 Best Product Analytics Tools. Last verified June 9, 2026.
The short answer
Heap ranks higher on Top 11 (#3 vs #5) for Product teams measuring usage and funnels. Best for automatic data capture, enabling retroactive analysis without developer involvement.
At a glance
| Heap | FullStory | |
|---|---|---|
| Top 11 rank | #3 / The 11 Best Product Analytics Tools | #5 / The 11 Best Product Analytics Tools |
| Score (out of 9.4) | 8.9 | 8.5 |
| Best for | Codeless autocapture and retroactive analysis | Analytics with pixel-perfect session replay |
| Pricing | $$$$ (Custom Pricing) | $$$$ (Custom Pricing) |
| HQ | San Francisco, USA | Atlanta, USA |
| Founded | 2013 | 2014 |
Heap
Best for automatic data capture, enabling retroactive analysis without developer involvement.
heap.ioFullStory
The best for combining analytics with high-fidelity session replay to understand user friction.
www.fullstory.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.