Heap vs OpenReplay
Side-by-side from the Top 11 rankings of The 11 Best Product Analytics Tools and The 11 Best Session Replay Tools. Last verified June 9, 2026.
The short answer
Heap ranks higher on Top 11 (#3 vs #11) for Product teams measuring usage and funnels / Teams watching real user sessions and heatmaps. Best for automatic data capture, enabling retroactive analysis without developer involvement.
At a glance
| Heap | OpenReplay | |
|---|---|---|
| Top 11 rank | #3 / The 11 Best Product Analytics Tools | #11 / The 11 Best Session Replay Tools |
| Score (out of 9.4) | 8.9 | 7.2 |
| Best for | Codeless autocapture and retroactive analysis | Self-hosted open-source replay |
| Pricing | $$$$ (Custom Pricing) | $ (Free self-hosted) |
| HQ | San Francisco, USA | Paris, France |
| Founded | 2013 | 2021 |
Heap
Best for automatic data capture, enabling retroactive analysis without developer involvement.
heap.ioMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.