Helicone vs New Relic
Side-by-side from the Top 11 rankings of 11 Best LLM Monitoring & AI Observability Platforms 2026 — LangSmith Alternatives Ranked and The 11 Best IT Infrastructure Monitoring Software Tools (2026). Last verified May 31, 2026.
The short answer
New Relic ranks higher on Top 11 (#3 vs #6) for AI/ML engineers debugging production LLM apps / IT teams monitoring server uptime, network health, and application performance. Top choice for deep application insights with a generous free tier.
At a glance
| Helicone | New Relic | |
|---|---|---|
| Top 11 rank | #6 / 11 Best LLM Monitoring & AI Observability Platforms 2026 — LangSmith Alternatives Ranked | #3 / The 11 Best IT Infrastructure Monitoring Software Tools (2026) |
| Score (out of 9.4) | 8.2 | 8.9 |
| Best for | Simple, developer-first API monitoring | Developer-centric observability |
| Pricing | $ ($40 to $200/mo) | $$$ (Usage-based) |
| HQ | San Francisco, USA | San Francisco, USA |
| Founded | 2022 | 2008 |
Helicone
A simple, elegant API proxy for LLM logging, caching, and analytics with near-zero setup friction.
www.helicone.ai/New Relic
Top choice for deep application insights with a generous free tier.
newrelic.com/See full entry in The 11 Best IT Infrastructure Monitoring Software Tools (2026)
Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.