Hotjar vs Crazy Egg

Side-by-side from the Top 11 rankings of The 11 Best Customer Feedback Tools and The 11 Best CRO Tools for Higher Conversions. Last verified June 13, 2026.

The short answer

Hotjar ranks higher on Top 11 (#1 vs #8) for Teams collecting and acting on feedback / Growth and product teams improving website conversion rates. Connects user behavior analytics with direct feedback collection in a single, easy-to-use platform.

At a glance

HotjarCrazy Egg
Top 11 rank#1 / The 11 Best Customer Feedback Tools#8 / The 11 Best CRO Tools for Higher Conversions
Score (out of 9.4)9.27.8
Best forCombining user behavior and feedbackAffordable heatmaps & basic testing
Pricing$$ ($0 to $799+/mo)$ ($49 to $249/mo)
HQSt. Julian's, MaltaLa Mirada, USA
Founded20142006

Hotjar

Connects user behavior analytics with direct feedback collection in a single, easy-to-use platform.

www.hotjar.com

See full entry in The 11 Best Customer Feedback Tools

Crazy Egg

The best value for essential CRO tools for small businesses.

www.crazyegg.com

See full entry in The 11 Best CRO Tools for Higher Conversions

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.