HubSpot Service Hub vs LiveAgent

Side-by-side from the Top 11 rankings of The 11 Best Help Desk Software and The 11 Best Customer Support Software. Last verified June 8, 2026.

The short answer

HubSpot Service Hub ranks higher on Top 11 (#3 vs #8) for Support teams managing customer tickets / Small and mid-size businesses choosing help desk and support software (Zendesk alternatives). Unbeatable integration with HubSpot's CRM for a unified view of the customer journey.

At a glance

HubSpot Service HubLiveAgent
Top 11 rank#3 / The 11 Best Help Desk Software#8 / The 11 Best Customer Support Software
Score (out of 9.4)8.97.8
Best forBest for HubSpot usersFast, multi-channel live chat and social support
Pricing$$ ($0 to $130/user/mo)$$ ($9 to $69/agent/mo)
HQCambridge, USABratislava, Slovakia
Founded20062004

HubSpot Service Hub

Unbeatable integration with HubSpot's CRM for a unified view of the customer journey.

www.hubspot.com/products/service

See full entry in The 11 Best Help Desk Software

LiveAgent

A very fast live chat widget and broad channel support.

www.liveagent.com

See full entry in The 11 Best Customer Support Software

Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.