HubSpot Service Hub vs LiveChat
Side-by-side from the Top 11 rankings of The 11 Best Help Desk Software and The 11 Best Live Chat Software. Last verified June 8, 2026.
The short answer
LiveChat ranks higher on Top 11 (#2 vs #3) for Support teams managing customer tickets / Teams adding live chat and chatbots to their site. A powerful, reliable, and intuitive pure-play live chat tool for support teams.
At a glance
| HubSpot Service Hub | LiveChat | |
|---|---|---|
| Top 11 rank | #3 / The 11 Best Help Desk Software | #2 / The 11 Best Live Chat Software |
| Score (out of 9.4) | 8.9 | 9 |
| Best for | Best for HubSpot users | Dedicated customer support teams |
| Pricing | $$ ($0 to $130/user/mo) | $$ ($20 to $200+/mo per agent) |
| HQ | Cambridge, USA | Wrocław, Poland |
| Founded | 2006 | 2002 |
HubSpot Service Hub
Unbeatable integration with HubSpot's CRM for a unified view of the customer journey.
www.hubspot.com/products/serviceLiveChat
A powerful, reliable, and intuitive pure-play live chat tool for support teams.
www.livechat.comMethodology and scoring weights live at /methodology. No vendor pays for placement — see about.