HubSpot Service Hub vs Salesforce Service Cloud
Side-by-side from the Top 11 ranking of The 11 Best Help Desk Software. Last verified June 8, 2026.
The short answer
HubSpot Service Hub ranks higher on Top 11 (#3 vs #5) for Support teams managing customer tickets. Unbeatable integration with HubSpot's CRM for a unified view of the customer journey.
At a glance
| HubSpot Service Hub | Salesforce Service Cloud | |
|---|---|---|
| Top 11 rank | #3 / The 11 Best Help Desk Software | #5 / The 11 Best Help Desk Software |
| Score (out of 9.4) | 8.9 | 8.5 |
| Best for | Best for HubSpot users | Deep Salesforce CRM integration |
| Pricing | $$ ($0 to $130/user/mo) | $$$$ ($25 to $300/user/mo) |
| HQ | Cambridge, USA | San Francisco, USA |
| Founded | 2006 | 1999 |
HubSpot Service Hub
Unbeatable integration with HubSpot's CRM for a unified view of the customer journey.
www.hubspot.com/products/serviceSalesforce Service Cloud
The enterprise standard for support when deeply embedded in the Salesforce ecosystem.
www.salesforce.com/products/service-cloud/overview/Methodology and scoring weights live at /methodology. No vendor pays for placement — see about.